Privacy Policy

Website owner information

The website tapetia.com is managed by Aldecor EOOD, address: BULGARIA Sofia, Poduyane district, 11/D DOCTOR ALBERT LONG Str., UIC: 130971797. We take the management of personal data very seriously, in accordance with current legislation, as well as Regulation 2016/679 of the European Union (GDRP).

The data and personal information provided by visitors and users is used by the site administration to manage orders, deliver products and services, process payments, communicate with visitors and users regarding orders, products, services and promotional offers, and recommend products and services.

Also, this data and information is used to improve the online store and the online trading platform, to avoid or prevent fraud or abuse to the detriment of the site, as well as to enable third parties to perform technical support, logistics and other services on behalf of the site.

Personal data means any information used to identify a natural person, or its equivalent. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, psychological, mental, economic, cultural or social identity.

Processing of personal data is any operation or set of operations which is performed on personal data, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure to third parties by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

All our employees have received training in compliance with the General Data Protection Regulation.

In order to improve the company's policy regarding the protection of personal data, if you have any questions, please contact the telephone numbers listed on the site.

Where is personal information stored?

Personal data is stored on the site's servers, within the European Union. No data is stored outside the European Union.

How is personal information protected?

Aldecor Ltd. protects personal information using the latest technologies and measures. Information between the user and the server is protected with SSL/TLS encryption (secure sockets layer / transport layer security).

Centralized storage of personal data in information infrastructures with limited access only to specific company employees.

Secure storage of personal data on a physical medium - security system, video surveillance, metal safes, etc.

Backup data to a remote server.

Use of high-tech solutions in the field of information, its storage and processing, such as password protection, modern antivirus software, encrypted access channels and others.

Developing a procedure for notifying supervisory authorities within the legal deadlines in the event of possible loss, theft or unauthorized access by third parties and notifying subjects if there is a high risk to their rights and freedoms.

What personal information is collected?

1. Personal information of an unregistered user

Personal information voluntarily shared by the user:

- when sending a message from the contact page: email address, name.

- when signing up for a newsletter: email address, name.

2. Personal information of a registered user

Personal information voluntarily shared by the user:

- upon registration: name, address, telephone, email, IP address.

- when ordering: delivery address, payment address.

- when signing up for a newsletter: name, email

3. Technical data

Information processed when using the site:

- browser data, cookies, IP address, referring page (referrer).

4. Profile creation and management

Each user, when registering for an account, enters the information above and is responsible for its accuracy. When registering, he enters his email address and any further communication related to personal data is carried out only and exclusively to the registered email address.

It is the user's responsibility to store their access data (email and password) and, if necessary, must notify the administration of unauthorized access through the user account.

On the profile page, the user can change personal information. The administration is not responsible in any way for the accuracy of the information entered.

How is users' personal information used?

1. Order processing:

Some personal information is shared with companies, under confidentiality agreements, for processing, financial and accounting activities, delivery and payment of orders. These suppliers may only have access to the personal data that is necessary to perform their duties.

2. Statistics and analysis

To improve the operation of the site and manage commercial activity, we use statistical data collected from third parties - Google Analytics, Facebook, etc.

3. Technical support and security

For the purpose of good site operation, information security and prevention of misuse, authorized technical companies may have access to personal data.

4. Sending a newsletter

Our newsletter is only sent to users who have signed up for it. Data is not shared within the site's internal system or with third parties.

Any user can unsubscribe at any time after receiving it.

Registered users can do so on their profile page and the sending will stop automatically.

Unregistered users should contact the site administration and after confirming the email, they will be unsubscribed.

5. Games, initiatives and communication on social networks

The data obtained from these events will be used only for the purpose of the event.

6. Contact us, phone call, notification of product availability

The data obtained during communication with the site's employees is used only for the needs for which it was obtained.

We do not knowingly collect personal information from children under the age of 14. If we learn that we have collected such information, we will take steps to delete the information as soon as possible.

We do not collect or process sensitive and biometric data, as well as other data unrelated to our core business, as well as data provided to us by third parties or public registers.

All of the above-mentioned contractors are in contractual relations with us and have the obligation not to disclose our information. They are also registered as administrators and processors of personal data and are responsible for its protection.

The disclosure of any personal information is possible only in cases where it is requested by state authorities or officials authorized by law to request and collect such information in compliance with the regulatory procedure.

Rights of persons whose personal data are processed

We respect your right to access and control your information and will respond to your requests for information and, where applicable, correct, amend or delete your personal information.

1. Right of access to and right to transparent information

2. Right to rectification of personal data

3. Right to erasure of personal data

4. Right to restriction of processing

5. Right to data portability

6. Right to object

7. Right to object to automated processing

8. Withdrawal of consent

9. Right to notification of the personal data subject in the event of a breach

Period for storing personal data

We will retain the personal information you provide to us for the period necessary to fulfill the purposes set out in our current privacy policy, or unless we are required by law to retain it for a longer period.

How do we use cookies?

"Cookies" or so-called "cookies" are small files that are stored by the browser on your device when you visit websites on the Internet. The main purpose of "cookies" is to make the user recognizable. We use this technology on the site in order to facilitate visitors and improve the usability of the site. No personal data is stored in these processes, and it is practically impossible to identify an individual visitor as a person through "cookies", therefore the Personal Data Protection Act does not apply to the collection of this information. The information collected from "cookies" is usually used in aggregate form to analyze user behavior on the site, which allows us to improve its functionality, user paths and the content used.

On the site we use partially embedded content from other websites, for example from Facebook, YouTube, Google, etc., with which we have a contract. In this regard, it is possible that cookies from the foreign sites in question may be stored on your device, over which we have no control and could not use in any way. These are so-called third-party cookies.

All browsers have a cookie management feature. Typically, in the settings of the respective browser, you can find tools to delete cookies in whole or in part, to prohibit their reception, or to set a special mode of operation in this regard. Keep in mind that if you block the reception of cookies or delete them, this will negatively affect the operation of the site and it will become partially unusable for you.

Other technologies

- Web beacons (single-pixel gifs): serve to evaluate the performance of the site, analyze promotional campaigns, etc. They may be included in the newsletter for statistical purposes.

- Web server logs: Our server automatically collects data related to the operation of the site, such as IP address, browser type, some technical characteristics of the device, pages visited, data on preferred language, selected products in the cart, search terms on the site, clicks, previous and next pages.

- Connecting to social networks: Some of our pages offer sharing with social networks and information about your visit to the site may be shared with third parties such as Facebook, Google, etc. These third parties may receive information about your visit to the site, as well as add cookies to your device. We have no control over this information and we recommend that you inform yourself directly about their policies. If you do not want to share information about your visit to our site, please do not share content and log out of your social network account before visiting the site.

Changes to this privacy policy

These Personal Data Protection Rules come into effect on May 21, 2018.

If you have any questions, comments or inquiries regarding these Principles, please do not hesitate to contact us.