Terms of orders and delivery

  • The Customer can choose whether to receive the goods at the Supplier's retail outlet or to have the goods sent to him via a postal operator (courier).
  • The processing time for each Request is no later than 72 hours from its submission.
  • When paying by bank transfer, the period begins to run from the day of receipt of payment.
  • After placing the Order, the User receives a phone call from the Supplier to confirm the order.
  • In case the goods are available in the Supplier's warehouse, the latter dispatches the goods within the period specified in the previous point and sends the Customer a waybill number (shipment tracking number).
  • Goods worth over 500 BGN are mandatorily insured against common transport risks: damage during transport, loading or unloading, getting wet, breakage, burglary.
  • The Supplier is not responsible for any delay in the delivery of the goods after their shipment for reasons beyond its control.
  • The goods are considered accepted without objections upon acceptance by the representative of the postal operator or at the Supplier's Commercial Facility.


Delivery address Shipping cost Delivery time
TAPETIYA KILIMIYA,
Sofia, center,
85 K. Velichkov Blvd.
Free By delivery schedule - orders are collected by the end of the day and are received the next day at the earliest: Monday, Wednesday, Friday after 4:00 PM
Econt Office at Econt prices 2-3 days
To a personal address at Econt prices 2-3 days